Privacy Policy

The term 'us or 'we' refers to 24/7 Customer, Inc., the owner of this website, with a place of business at 910 E. Hamilton Avenue, Suite 240, Campbell, CA 95008. The term 'you' refers to the user or viewer of this website.

Applicability:

  • This Privacy Policy applies to all of the user's personally identifiable information that 24/7 Customer Inc. collects when you access and are browsing through the 24/7tweetviewTM site. Additionally, this policy covers our treatment of any personally identifiable information that our business partners share with us.
  • Practices and policies of those companies that are not owned or controlled by us and to those people that we do not employ or manage fall outside the coverage of this policy.

Information Collection and Use

  • We collect personally identifiable information when you register on the site. We may also receive personal information from our business partners.
  • You are identified with us when you register. We ask for your name, email address, occupation, city and country in order to complete registration.
  • We also automatically receive and record on our server your IP address, cookie information and the page you requested.
  • We use the information to measure the combined influence of Tweets on a company in order to provide you with graphical representations and analytical insights. We are not responsible for the accuracy, completeness, veracity and reliability of any reports or other information and content which you may access or which may be provided to you, and 24/7 Customer Inc. will not be liable for any loss or damage arising out of the same.
  • You may edit or delete your registration information at any time. Once such registration information has been deleted, we do not retain any records of such information in our systems.

Disclosure of Personal Information

  • When you sign up with us, we may request that you voluntarily provide us with personal information, such as your e-mail address, phone numbers, mailing address, and other limited personal identifiers for the purpose of corresponding with us, requesting more information on services, or participating in an online survey. Your personal data will be processed to provide information and services you request. If you choose to subscribe to premium services, we will usually require some additional limited details. We will not sell or rent your personal information collected at any point to any third party. When you make any of your personal information public, you may receive unsolicited messages from other parties. We are not responsible for the use/misuse of such information.
  • Member e-mail addresses are used to contact members regarding service updates, confirmations, opt-in surveys and select partner offers. If you would like to opt-out of these e-mails, please see the Opt-out section within e-mails you receive from us. You may also contact us using the contact information listed below. If you elect to opt-out of further communications, such opt-out will apply only to marketing messages and not to communications regarding service updates and similar matters. The third party service providers and/or vendors we use to provide 24/7tweetviewTMto you may also send you communications and you will have the option to opt out of receiving communications from such third parties.
  • To serve you more quickly and with better quality, we use "cookies" technology. Cookies are small bits of code, usually stored on a user's computer hard drive, which enable a Website to "personalize" itself for each user. We generally use cookies to reduce the time it takes for pages to load on your computer and to assist with customer tracking. Customer tracking (or "click-stream") data collected by us is used to optimize your experience by learning whether or not you successfully used 24/7tweetview.com. Cookies are not tied to your personal information.
  • When you use 24/7tweetviewTM services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  • Any access, use, preservation or disclosure of information to third parties will only be done if in good faith we believe it is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, (d) protect against imminent harm to the rights, property or safety of 24/7tweetviewTM, its users or the public as required or permitted by law, (e) allow service providers and/or vendors to fulfill Services for you on behalf of 24/7tweetviewTM or (f) pursuant to an acquisition, merger, sale of assets or other business transfer.

Security

  • Your registration information is password-protected for your privacy and security.

Changes to this Privacy Policy

  • 24/7 Customer Inc, may amend this policy from time to time. You will be notified of any substantial changes made to the prevailing policy.
© 2009 24/7 Customer Inc., All Rights Reserved.
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